We hope this website offers all of the information you need to help you make a decision. If after reviewing this website you still have any questions, please feel free to contact us. The most commonly asked questions our found right here to help make your decision easier, such as: jump information, prices and location and directions and Frequently Asked Questions and Cancellation, No-Show and Refunds policy.
If you cannot find what you are looking for here then email is the preferred method for inquiries as they can be processed quickly. You can reach us at info@swoop.on.ca. Please note that some responses are flagged as spam by over-zealous spam filters. To avoid this please add info@swoop.on.ca into your address book, and if you have not heard from us please check the spam folder to see if our response has been flagged. Thank you for understanding!
If you wouold prefer to talk in person our office is open Friday evening through Sunday evening, and we can be reached at 1-800-463-JUMP (5867). On the weekend we will always try to personally answer your call. However if we happen to be on the line or busy with another customer, please leave us a message and we will get back to you as soon as possible.
If you are calling us during the week, please leave us a phone number where you can be easily reached in the evening. Make sure to speak slowly and clearly and we will try to have your call returned within 48 hours. If you have a difficult name then please us help by spelling it out.
1 800 463 JUMP or info@swoop.on.ca
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Our Mailing Address: (NOT the same as our physical location (click here)!) |
Skydive SWOOP P.O. Box 82008, 255 Dundas St. East, Waterdown, Ontario. L0R 2M0 |